Frequently Asked Questions
Simply click on the item you would like to purchase you then can choose, colour, size and the placement of logo if needed. If you are adding a logo don’t forget to upload it when prompted to on the listing. After you have added the desired items to your basket head over to your basket and follow the checkout process.
All personalised goods are non-refundable unless they do not meet the quality standards.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please fill out our returns form if you wish to exchange/refund any garments.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item,
so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be
automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@sportstrends.co.uk.
You can opt for more than one logo with the dropdown menu on the item. You can add left chest, right chest and a back sponsor. If you need any other logos/ different placements, please get in touch with us on our contact page.
We do offer a printing service for already owned garments. We can print or embroider your garments depending on material. Simply head over to our contact us page here and we will grab a few details from you, one of our team will be in touch with you to go through the process with you.
We don’t have a minimum order quantity so as much or as little as you wish to order that is not a problem at all!
When you are placing your order there will be an upload box where you can simply upload your logo to. We ask that it is high resolution and in jpg/png format. Max image size is 1mb.
Plain items are ready for delivery in 2-3 working days from the date of order, printed items will take up to 15 working days due to every item being decorated individually.
We do have a local pick up from our store located in Sheffield, the address for this is: 9 Holbrook Enterprise Park, Enterprise Way, Sheffield, S20 3GL. You can choose pick up as a delivery option at the checkout process. Simply pop by when you are notified that your order is ready for pick up and we will happily help you.
If you wish to add logos to your garments the prices are listed as below:
Right chest logo print/embroider: £1
Left chest print/embroidery: £1.50
Back print: £3
If you are wishing for different logo placements please get in touch for a quote from our customer service team.
If you need more information or have a question give our team a call who will be happy to help over on our contact us page.
